Terms of service

Last Updated: May 25, 2025

MapleVive – Terms and Conditions

Welcome to MapleVive. These Terms and Conditions ("Terms") govern your access to and use of our website [maplevive.com] (the "Website"), and any purchases made through our platform. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

 

 

1. About Us

MapleVive ("MapleVive," "we," "us," or "our") is a Canadian-based online retailer specializing in branded nutritional products.

 

 

2. Eligibility

To use our Website, you must:

  • Be at least 18 years of age or have the consent of a parent or legal guardian.

  • Provide accurate, current, and complete information when required.

  • Use the Website only for lawful purposes and in accordance with these Terms.

 

 

3. Product Information & Availability

  • We aim to present accurate product descriptions, images, and pricing.

  • However, we do not guarantee that all content is error-free, complete, or current.

  • Product availability is subject to change without notice.

  • We are not liable for any delays or issues caused by third-party suppliers.

 

 

4. Orders & Payment

  • By placing an order, you agree to provide valid and complete payment details.

  • Payments are processed securely via trusted third-party payment gateways.

  • We reserve the right to cancel any order for reasons including but not limited to pricing errors, suspected fraud, or other legitimate concerns.

 

 

5. Shipping & Delivery

  • We use third-party suppliers for order fulfillment.

  • Shipping times provided are estimates and are not guaranteed.

  • We are not responsible for delivery delays caused by suppliers, customs, or unforeseen circumstances.

 

 

6. Returns & Refunds

  • If you receive a damaged or incorrect item, please contact us within 14 days of receipt for assistance.

  • Refunds and exchanges are offered at our discretion and in line with our [Return Policy].

 

 

7. Pricing & Taxes

  • All prices are listed in Canadian Dollars (CAD).

  • Applicable taxes and shipping fees will be added at checkout.

  • We reserve the right to update pricing at any time without prior notice.

 

 

8. Intellectual Property

  • All content on the Website, including text, logos, graphics, and images, is the property of MapleVive or its licensors.

  • You may not copy, reproduce, distribute, or use any content without our prior written consent.

 

 

9. Limitation of Liability

  • MapleVive is not liable for any direct, indirect, incidental, or consequential damages related to your use of the Website or products.

  • We do not assume responsibility for any health-related outcomes from using our nutritional products. Please consult a licensed healthcare provider before using any supplements.

 

 

10. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which details how we collect, use, and safeguard your personal information.

 

 

11. Changes to These Terms

We may modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.

 

 

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

📧 Email: contact@maplevive.com